Privacy Policy

Last updated: 16 October 2026

At Atypical Spanish, we value your trust and understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact us, purchase a travel guide or use our travel planning services.

1. Who we are

Atypical Spanish is operated by Natalia Martinez Haro, a sole trader based in Melbourne, Victoria, Australia.

ABN: 50 786 574 828
Email: atypicalspanish.trips@gmail.com

For questions about your personal information or this policy, you can contact us using the email above.

2. Information we collect

Depending on how you interact with Atypical Spanish, we may collect:

  • Your name, email address and contact details.

  • Travel dates, destinations, interests and preferences.

  • Travel budgets, accommodation preferences and special requests.

  • Information about travelling companions.

  • Booking and reservation information.

  • Travel documents or identification details when required for reservations.

  • Communications, enquiries and feedback.

  • Purchase history and transaction information.

  • Website usage information collected through cookies and analytics tools.

We aim to collect only the information reasonably necessary to provide our services.

3. How we use your information

We may use your information to:

  • Respond to enquiries and travel planning requests.

  • Prepare personalised routes, itineraries and recommendations.

  • Arrange and manage consultations.

  • Research and coordinate accommodation, transport and experiences.

  • Facilitate payments and reservations.

  • Send confirmations, travel information and service updates.

  • Provide customer support.

  • Improve our website and services.

  • Send marketing communications where permitted and in accordance with your preferences.

  • Comply with legal, tax and record-keeping obligations.

4. Information about other travellers

If you provide personal information about other people travelling with you, please ensure you have their permission or another appropriate basis to share that information with us.

We may need this information to arrange accommodation, transport, activities or other travel services.

5. Sharing your information

To provide our services, we may share relevant personal information with third parties, including:

  • Hotels and accommodation providers.

  • Local guides and experience providers.

  • Transport companies and travel suppliers.

  • Fora Travel, our host travel agency.

  • Payment processing providers.

  • Website, booking and form management platforms.

We use services including Squarespace, Acuity Scheduling and Tally to support our operations.

We share information where reasonably necessary for the relevant service, reservation or business purpose.

6. Payments and travel documents

Online payments are processed using third-party payment services.

When payment card information is required for a travel reservation, we direct clients to secure payment or card collection systems provided by Fora Travel or the relevant travel supplier.

We do not ask customers to send complete credit card information through ordinary email or WhatsApp.

Travel documents and identifying information are requested only when needed for relevant services or reservations.

7. International data transfers

Atypical Spanish operates from Australia and works with clients and travel providers internationally.

Your information may therefore be processed, accessed or shared in countries outside Australia, including Spain and countries where our technology providers operate.

Where applicable, we take reasonable steps to protect personal information when using overseas providers.

8. Data security and retention

We take reasonable measures to protect personal information against unauthorised access, loss, misuse and disclosure.

We retain personal information for as long as reasonably necessary to deliver our services, manage bookings, meet legal obligations and resolve relevant disputes.

When information is no longer needed and we are not legally required to retain it, we take reasonable steps to delete or de-identify it.

9. Marketing communications

You may receive marketing emails from Atypical Spanish where you have subscribed, consented or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us directly.

Unsubscribing from marketing does not prevent us from sending necessary information relating to purchases or bookings.

10. Accessing or correcting your information

You may contact us to request access to or correction of personal information we hold about you.

You may also request deletion of information, subject to legal obligations and other applicable requirements.

We will consider requests in accordance with applicable privacy laws.

11. Cookies and analytics

Our website may use cookies and similar technologies to support website functionality, improve the visitor experience and understand how our website is used.

Please see our Cookie Policy for further information.

12. Changes to this policy

We may update this Privacy Policy when our business practices, services or legal obligations change.

The latest version will be published on our website with an updated revision date.

13. Contact and privacy enquiries

If you have any questions or concerns regarding your personal information, please contact:

Atypical Spanish
Natalia Martinez Haro
Melbourne, Victoria, Australia
atypicalspanish.trips@gmail.com

We will review your enquiry and respond within a reasonable timeframe.